Joel Spolsky has just posted a comparison of the Apple and Microsoft approaches to screen rendering of type, in which he says if Apple is Target Microsoft would be Wal-Mart. Weeeeellllllll — the problem is neither is remotely like Fog Creek. If Joel ran Apple I would know where to send my couple of hundred complaints about my Mac — and Joel, who has written about how to achieve remarkable customer service, who has more recently written on debugging as a game of inches, would actually welcome the couple of hundred complaints, and act on them, and Apple bloody Apple would have a product accessible to the telepathically challenged.
About 6 months ago Apple clawed its way up from a 4.3% market share to a 4.7% market share!!!!!!!! Achieving 16% growth!!!!!!!!!!!!!!!!!!! Poor old Bill Gates would be hollow-eyed and popping Temazepam but for one little thing. All he has to do is look at what you get if you click on Kotoeri Help, seeking assistance with Japanese input, to know he is dealing with lunatics. Read the rest of this entry »
